How can we help you?

I'm a customer and I want to locate my closest Telbix authorised distributor and purchase products

FIND A DISTRIBUTOR

I'm an authorised distributor and want to submit a warranty claim for a faulty or damaged product

REPORT A PROBLEM

I'm an authorised distributor and want to add / edit my delivery address or other contact details

UPDATE ACCOUNT DETAILS

FAQs

No. Telbix is a wholesaler, and therefore does not have a retail store location. We have many distributors around Australia who have retail and online stores. You can search for your nearest store by visiting our Find a Distributor page.

We only sell to authorised distributors. If you are looking to become a distributor/reseller, or you have a large project and want to use our products, please contact us.

Via one of our distributors. You can search for your nearest store by visiting our Find a Distributor page. Alternatively you could Google search the name of the light you are looking for to find an online retailer.

Yes. If you purchased a Telbix product from a retail store, you must contact your place of purchase. Telbix will not directly process warranty claims with products purchased from our distributors. If you have purchased one of our products as a distributor, please refer to Telbix Warranty Policy and contact us.

Our website pricing is our RRP (recommended retail price). We display this price on our website as a guide for our customers.

We are always happy for new authorised distributors to join our community. We do have certain requirements our resellers need to meet so please contact us.

Still need assistance?

Telbix is a direct wholesaler. If you purchased one of our products from an authorised distributor or retailer, you will need to return to that store for any queries or warranty claims. Click here to find your closest Telbix authorised distributor.

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Telbix Head Office

Factory 1, 93-99 Blair Street
Broadmeadows
VIC 3047

Mon - Thu 9:00am - 4:30pm
Fri 9:00am - 3:00pm

Mailing Address
PO Box 79, Dallas VIC 3047

Get directions